The Sand Creek Group, Ltd. offers trainings on a variety of topics and any of these trainings can be tailored to meet your organization’s specific needs. If you have a particular topic in mind, but don’t see it listed, please give us a call to discuss how we could meet your needs or interests around that topic. We look forward to working with you and your employees.
Anger
"Managing Your Own & Other’s Anger"
Audience: Employees
Length: 1 Hour
Description: Anger takes a toll on many aspects of the work environment – team work, productivity, morale, safety, respect, and potential legal liability. This training explores how anger develops and ways to deescalate that process and redirect it in more positive ways; whether it is your anger or you are the recipient of someone’s anger.
Financial Education Workshops
Sand Creek offers a wide variety of financial workshops that can be tailored to fit your organization and employees' needs. Choose any workshop individually or combine them to create your own workshop series. Here are just a few examples of what we offer:
"Couples & Cash: Strengthening Your Relationship & Money Teamwork"
Create a unified spending plan. Understand one another's money personality. Create a financial mission statement and long term financial goals. Learn to communicate when it comes to managing your finances.
"Overcoming Debt & Embracing Financial Independence"
Create a personal plan with the best tools for each type of debt. Use a debt management plan to get debt-free in five years or less. Learn the deceptive practices of collectors and your Fair Debt rights. Learn ways to rebuild credit, prevent garnishments, and avoid new debts.
"Foreclosure Prevention: The Tools You Need to Avoid or Escape This Nightmare"
Know your legal rights in the foreclosure timetable in Minnesota. Know your options: loan modivications, FPAP loans, redemption periods, capturing equity. Locate safe places to get advice: finding a certified foreclosure prevention houseing counseling agency. Learn how to steer clear of fraud and rescue scams and how to rebuild after a foreclosure.
For more financial workshop topics, contact us.
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Change
"Facing the Challenges of Change"
Audience: Supervisors or Employees
Length: 1 – 1.5 Hours
Description: This training will provide opportunities for participants to learn the skills for coping with organizational change and stress. Skills we discuss will include: managing perspectives and attitudes; understanding and managing the actual changes that are occurring; setting realistic expectations; stress management; strategies for creating a respectful workplace; improving communication and listening skills; devising an action plan; and moving forward in an effective manner.
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Communication
"Communication Skills for the Workplace: Speaking & Listening More Effectively"
Audience: Supervisors or Employees
Length: 1 Hour
Description: Communicating effectively in the workplace is dependent upon skills that are both verbal and nonverbal. This training will provide opportunities for participants to learn these skills and assess their strengths and attitudes for effective communication in the workplace. The goal of this training is for participants to become more proficient with the skills of active listening and verbal/non-verbal communication to help facilitate effective and respectful communication in any workplace.
"Dealing with Difficult Behavior"
Audience: Supervisors or Employees
Length: 2 – 3 Hours
Description: This training will provide concrete techniques and strategies for dealing with difficult behavior ranging from merely annoying to outright threatening. Opportunities will be made available for practicing the skills and strategies discussed. This training can be tailored for employee groups or groups of supervisors due to the techniques and strategies sometimes varying depending upon one’s role in the organization.
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Conflict
"Resolving Conflict Cooperatively and Effectively"
Audience: Supervisors or Employees
Length: 1 – 2 Hours
Descriptions: This training focuses on using conflict in a positive way by seeking solutions to conflict rather than finding fault or by escalating the conflict. Communication skills, our attitudes and how we deal with anger are all elements of successful conflict resolution that are discussed in this presentation. This is an interactive training that lets participants explore conflict resolution scenarios in small group discussions to help internalize the skills and attitudes discussed.
"The Challenges of Managing Conflict"
Audience: Supervisors
Length: 1 – 3 Hours
Description: Conflict is a given in the workplace. This training identifies the most common reasons for conflict, its impact and the role of management in addressing conflict. The goal is to have a repertoire of conflict management skills, including mediation, performance management and an agreed upon process with staff.
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Customer Service
"Providing Effective Customer Service"
Audience: Supervisors or Employees
Length: As requested
Description: Customer service is critical to the success of organizations. This training focuses on the key elements and processes that need to be in place for effective provision of customer service. This training can be tailored to the specific service or product your organization provides and can also be tailored to focus on dealing with difficult customer service situations. Opportunities for practice will be provided.
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Grief
Grief enters the workplace in different ways and has far reaching effects. Sand Creek offers several topics for training in this area, including the following:
"Grief in the Workplace"
"How Grief Transforms Us"
"Coping with Losses Created By Hard Economic Times"
"Grief and The Loss of a Job"
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Healthy Work Environments
"Creating a Respectful Workplace"
Audience: Supervisors and/or Employees
Length: 1 – 2 Hours
Description: A respectful work environment is paramount to employee retention and productivity. This training explores why people act disrespectfully and the impact disrespectful behavior has on the work environment. Emphasis will be on the roles and responsibilities of leaders, as well as employees in maintaining a respectful work environment and promoting diversity. This training also offers an experiential element that will help participants identify their own perceptions and responses to disrespectful behavior.
"Promoting a Healthier Workplace"
Audience: Supervisors or Employees
Length: 1 Hour
Description: This training will identify key factors that differentiate between a healthy and an unhealthy work environment. In exploring these factors, participants will focus on behaviors and attitudes that promote healthier and more effective functioning. The training will also encourage participants to assess their own work environments with a focus on practical steps they can take to encourage healthier functioning within that environment.
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Shiftwork
"Shiftwork: Minimizing it’s Effects on Your Workforce and Productivity"
Audience: Supervisors
Length: 1 – 2 Hours
Description: Working a second or third shift, or even working multiple shifts, creates challenges for employees and the organization. Research has shown that accident rates, illnesses, sleep issues and personal life issues are more frequent for those who work a second or third shift versus those who work during the day. This training will discuss these issues along with strategies your organization can implement to help mitigate them and their impacts. This training will help you identify and understand the various issues shift employees experience. It will also provide concrete strategies to help counter the negative impacts shift work can have your employees and your organization.
"Healthy Choices for Shiftworkers"
Audience: Employees
Length: 1 Hour
Description: Working a second or third shift, or working multiple shifts can have a significant impact on employees. Research has shown that accident rates, illness, sleep issues and personal life issues are higher for those who work a second or third shift versus those who work during the day. This training will help employees identify and understand the challenges of doing shiftwork, and provide concrete strategies for staying healthy.
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Stress and Healthy Lifestyle
"Stress Management: Identifying It & Dealing With It"
Audience: Employees
Length: 1 Hour
Description: Stress is a familiar reality as we face the many demands of work and home. During this training, we will discuss a variety of attitudes, skills, and self-care behaviors that work together to help us deal with our stressors. We’ll also look at ways to challenge, limit or accept our stressors, based on what is realistic. A goal of this seminar is to begin strategizing a stress management plan suited to individual needs.
"Depression in the Workplace"
Audience: Supervisors or Employees
Length: 1 Hour
Description: Depression is one of the most common and most serious mental health problems that people face. It costs American businesses billions of dollars every year in decreased productivity, absenteeism / tardiness, and lowered morale. This training provides an understanding of the many faces of depression, signs and symptoms, and options available to those suffering from depression.
"When the Holidays Don’t Feel So Jolly" (Can include Seasonal Affective Disorder)
Audience: Employees
Length: 1 Hour
Description: There is a lot of pressure to be jolly, spend money, see family, and buy presents around the holidays. But sometimes we instead feel tired, resentful, stressed or even depressed. This training will provide concrete strategies for navigating the holidays along with managing your own and other’s expectations. Information can also be provided on the topic of Seasonal Affective Disorder.
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Supervisor Training
"Effective Problem-Solving Conversations with Employees"
Audience: Supervisors
Length: 3 hours
Description: Sometimes in your role as a supervisor, there is an opportunity to facilitate a conversation between employees who are in conflict or having difficulty communicating with each other. To effectively facilitate and navigate such conversations, certain communication and interpersonal skills are essential. This training provides the specific skills and steps necessary to help build your confidence in effectively facilitating problem-solving conversations. This training will also provide ample opportunity for practice and questions. The ideal size for this training is six (6) participants.
"I Don’t Have Time for Supervisor Training: The Supervisor’s Quick Guide for Effective Group Functioning"
Audience: Supervisors
Length: As requested
Description: This training will assist supervisors in understanding the essential elements needed for effective and productive group functioning and effective leadership. Participants will also be provided the opportunity to identify specific next steps for enhancing their own work group’s functioning.
"Effective Meetings"
Audience: Supervisors
Length: 1 – 2 Hours
Description: Many of us have sat through meetings that have left us bored, confused or frustrated. The more employees have such reactions to meetings, the less productive and effective the meetings will be. This training will provide specific tools, steps and strategies for running effective meetings; whether they are simple check-in meetings or more involved problem solving or planning meetings. This training can also be tailored to address difficult behaviors encountered in meetings.
"Appreciating Multiple Generations at Work"
Audience: Supervisors
Length: 1.5 Hours
Description: This training contrasts the current four generations in the workplace and looks at the challenges related to different perspectives regarding work behavior. The goal is to acknowledge and appreciate the diversity of perspectives and to look at shifts in supervisory approaches that may be helpful.
"Why Do We Need to Do Performance Reviews?"
Audience: Supervisors
Length: 1 Hour
Description: This training focuses on understanding the performance management cycle of expectations, feedback and review. Within this model are important communication and procedural skills that will be identified, discussed and practiced.
"Addressing Workplace Violence"
Audience: Supervisors
Length: 3 Hours
Description: This training will provide information, action steps and resources about the three key areas of managing workplace violence: prevention, incident management and post incident management. For this training to be most effective, it will be important for the facilitator to meet with administration beforehand to understand the policies, procedures and culture of the organization.
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Using the Employee Assistance Program
"Supervisor Training: The EAP as a Valuable Management Tool"
Audience: Supervisors
Length: 1 Hour
Description: This presentation will explore the supervisory dimension of the Employee Assistance Program and how it can be a resource for you in your role as a supervisor. This presentation will look at addressing employee job performance and the use of EAP in such situations. A five step formula for supervisors will be provided which will outline how to use the EAP to potentially improve employee performance. The goal of this training is to create a greater comfort and confidence level for supervisors in carrying out performance management.
"Employee Orientation: Learn More About Your EAP"
Audience: Employees
Length: 1 Hour
Description: An overview of the Employee Assistance Program and the services available to assist employees in addressing problems that affect their work or quality of life.
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